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Privacy Policy

Surplus Web Portal (Pvt) Ltd (hereinafter called and referred to as “Surplus”) is committed to respecting your privacy and to comply with any applicable data protection and privacy laws. The Privacy Notice applies to all Customers and Users (collectively referred to as “Users”) of this website. In addition this Privacy Notice applies to all products and services provided by (hereinafter referred to as the “website”). Surplus shall make a commitment to protect your privacy at all times.

Please read the following Privacy Notice to understand as to how your personal information will be treated as you make full use of the website. This Privacy Notice should be read in conjunction with the terms and conditions of use for and any separate terms and conditions issued by the merchants listed on our site.

By using the website of Surplus, you are accepting the terms of this Privacy Notice and the terms and conditions of use for, and you are consenting to Surplus collecting, using, disclosing, retaining, and protecting your personal information as described in this Privacy Notice. If you do not wish to provide the information which Surplus requires, Surplus may not be able to provide all of our Services to you. Surplus may update this Privacy Notice from time to time so kindly take steps to review this Privacy Notice regularly.


Surplus shall collect, process, and retain personal information from you and any devices (including mobile devices) which you may use when you use the website, register for an account with Surplus, provide Surplus information on a web form, update or add information to your account, or when you otherwise correspond with Surplus regarding its Services. The information that Surplus shall obtain from its users shall help Surplus to personalize and continually improve the services provided by

The personal information that Surplus will collect includes the following;

All personal information you give Surplus when you use the website or register for an account with Surplus such as names, email addresses, phone numbers and other additional information which Surplus is required with or authorized by applicable national laws to collect and process in order to authenticate or identify you or to verify the information which Surplus has collected;

All personal information which Surplus will collect automatically when you use the website such data from your computer, mobile phone or other device which you use to access the website, including when multiple users log in from the same device. This may include your IP address statistics on your page views, traffic to and from the sites, referral URL, ad data, your browsing history, your web log information and other information such as your location, type of sites and other relevant information, and your advertising preferences. All personal information which Surplus will collect using cookies, web beacons, and similar technologies which are used to collect information about the pages you view, the links you click, and other actions you take on the website. Such personal information will not identify you personally, instead it is statistical data. Such type of statistical data does not identify any personal details whatsoever.


Surplus shall use the personal information it collects to;

Provide and improve its website services
To provide you with a personalized experience on the website
To contact you about your account and the website services
To provide information to you that you request from Surplus relating to its products or services
To provide information to you relating to other products that may be of interest to you
To provide you customer service
To inform you of any changes to the website, services or goods and products
To provide you with personalized advertising and marketing
To detect, prevent, mitigate and investigate fraudulent or illegal activities.
Surplus shall reserve the right to use and share information received and stored with it for marketing campaigns conducted for Surplus and any of its affiliates.


Surplus will protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. At the stage upon which any personal information is duly received by us, we will accordingly take all reasonable steps to protect that information from misuse and loss and from unauthorized access, modification or disclosure.


Surplus may disclose your personal information in the event upon which such disclosure is required for it to provide you access to the website, to comply with its legal obligations, to enforce the terms and conditions of the user Agreement, to facilitate its marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the website.

On the other hand, in the event upon which there is a merger with, acquiring by another company, or any other change in the control and/or ownership of Surplus, it may share information with them. Should such an event occur, Surplus will require that the new entity will follow this Privacy Notice with respect to your personal information.


In instances wherein the website includes content posted and/or links to other websites of third parties on, Surplus shall specifically not endorse, agree, accept and/or approve with the Privacy Notice / Policy of such a website of a third party. In such an event you should necessarily review their privacy notice / policy before sending them any personal information. Under no circumstances will Surplus be held to be liable for any loss or damage caused by a user’s reliance on information obtained through such content and/or website of a third party. It is the sole responsibility of the user to evaluate the accuracy, authenticity, correctness, completeness, or usefulness of any such content available through a website of a third party.


The user shall agree to defend, indemnify and hold harmless Surplus, its subsidiaries and Business Associates, and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of the use of this website.


Surplus may terminate this Privacy Notice at any stage hereinafter. Without limiting the foregoing, Surplus shall have the right to immediately terminate your access to the website, Cancel/ delete any of your orders and all related information and files and bar your access to any of such files or website, in the event upon which there is any breach by the user of this Privacy Notice. In a case of an Order cancelation, the order amount will be refunded to the sender’s account, whilst the handling fee shall be nonrefundable.


For any clarifications, questions and/or disputes regarding our use of all personal information kindly contact;

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